- Ensuring the integrity of the billing stream or charging mechanism by developing end to end monitoring and controlling process. Includes mechanism to audit the passage of records from switch to billing system and the generation of test call program.
- Perform the following reconciliation :
o Reconciliation between switch (CDR) vs.
Billing rated event o Reconciliation on data transfer between network elements and billing systems & trend analysis there-on to identify exceptions
o To perform root cause analysis on the root cause. Escalate to related department to do further investigation or fix the leakage root cause.
• Performing periodic reconciliation and verification on service provisioning between network elements and Billing. Escalate the identified misalignment data to related department /manage service team to do the alignment, fix discrepancy or do necessary action (service deletion, etc.)
• Perform reconciliations to ensure consistency of prepaid products status in Billing systems and Inventory Management systems
- Perform reconciliation to ensure new Top-Up card generation is authorized
- Monitor and review trade airtime movement
- Involve in RA and Fraud tool implementation project.
• Maximizing the utilization of automated tools by improving the revenue assurance tools to provide early detection of revenue leakage and easier detection of discrepancies between billing /network element / financial report.
• Develop and configure additional rule which required assisting in performing earlier detection of revenue leakage and fraud exposure.
• Improving and streamlining current revenue assurance process and procedure.
• Investigation, evaluation and correction of revenue related issues that arise.